我的 AWS 雲端產品清單 SLA 學習筆記

Published:
  Lastmod: 2025-12-15
by Ernest Chiang

(圖說：開放中，歡迎光臨。圖片來源：Photo by Leyre Labarga on Unsplash)

本頁面整理 AWS 雲端產品線所有產品的 SLA (Service Level Agreement) 與 Availability 可用性數據。

本頁面將可用性數據分成六群，分別使用六種顏色標記以方便閱讀識別:

  • 99.0% (3.65 days downtime per year)
  • 99.9% (8.77 hours downtime per year)
  • 99.95% (4.38 hours downtime per year)
  • 99.99% (52.60 minutes downtime per year)
  • 99.999% (5.26 minutes downtime per year)
  • 100%

可用性數據所標註的 URL 連結，將帶您前往該服務的 SLA 文件。

如果同一服務提供兩種以上可用性等級，本頁面採用數值較高的可用性等級，並將所有可用性等級標記在註解欄位。

AWS Cloud Products 系列

AWS Cloud Products 系列筆記將整理成數個分拆開的表格，每個表格分頭從不同角度切入，最後將整理成一個綜合表格。

  • 主要產品清單 : 這是本系列的主要入口，您可以從這裡開始尋找各種觀察角度，或尋找新產品。
  • 網址路徑清單 : 官網 URL path，藉以觀察其分類與從屬關係。
  • SLA 清單 : SLA (Service Level Agreement) 與 Availability 可用性數據。

圖標

  • 🚀: 365 天內 新發佈，或 GA (general availability, 原本是 preview)。
  • 📎: 產品官方網頁。
  • 🗒️: Ernest 的筆記。

AWS Cloud Products 清單

Analytics

產品可用性註解
New expanded API capabilities in Amazon QuickSight  
AWS Lake Formation n/a
AWS Glue for Ray (Preview)  
AWS Glue Data Quality (Preview)  
AWS Glue for Ray  
AWS Glue Data Quality  
AWS Glue 99.9% 
AWS Data Pipeline 99.9% 
AWS Data Exchange Unknown
AWS Clean Rooms (Preview)  
AWS Clean Rooms ML  
AWS Clean Rooms  
Amazon Redshift 99.9% 
Automated data-prep for Amazon QuickSight Q  
Apache Spark support on Amazon Athena  
Amazon Redshift Serverless (Preview)  
Amazon OpenSearch Serverless (Preview)  
Amazon OpenSearch Service (successor to Amazon Elasticsearch Service)  
Amazon Redshift Serverless  
Amazon Redshift Integration for Apache Spark  
Amazon Managed Streaming for Apache Kafka (Amazon MSK) Serverless (Preview)  
Amazon QuickSight Paginated Reports  
Amazon QuickSight 99.9% 
Amazon Q in QuickSight  
Amazon OpenSearch Service  
Amazon OpenSearch Serverless  
Amazon Managed Streaming for Apache Kafka (Amazon MSK) Serverless  
Amazon Managed Streaming for Apache Kafka (MSK)  
Amazon EMR Serverless (Preview)  
Amazon Kinesis 99.9% 
Amazon FinSpace  
Amazon EMR Serverless  
Amazon EMR 99.9% 
Amazon DataZone (Preview)  
Amazon DataZone  
Amazon CloudSearch 99.9% 
Amazon Athena 99.9% 

AR & VR

產品可用性註解
Amazon Sumerian Unknown

Application Integration

產品可用性註解
B2B Data Interchange  
AWS Step Functions 99.9% 
Amazon Simple Queue Service (SQS) 99.9% 
Amazon Simple Notification Service (SNS) 99.9% 
Amazon MQ 99.9% 
Amazon Managed Workflows for Apache Airflow (MWAA)  
Amazon EventBridge 99.99% 
Amazon AppFlow 99.9% 

Architecture Strategy

產品可用性註解
AWS Well-Architected Tool n/a

Blockchain

產品可用性註解
Amazon Quantum Ledger Database (QLDB) 99.9% 
Amazon Managed Blockchain 99.9% 

Business Application

產品可用性註解
AWS Supply Chain Supply Planning (coming soon)  
AWS Supply Chain N-Tier Visibility (coming soon)  
Amazon Q in AWS Supply Chain (coming soon)  
Amazon One Enterprise  

Business Applications

產品可用性註解
Step-by-step guides for Amazon Connect agent workspace (Preview)  
Call summarization in Contact Lens for Amazon Connect  
AWS Wickr  
AWS Supply Chain (Preview)  
AWS Supply Chain  
AWS End User Messaging  
AWS AppFabric  
Amazon WorkMail 99.9% 
Amazon WorkDocs 99.9% 
Amazon Honeycode  
Amazon Dash Cart  
Amazon Connect forecasting, capacity planning, and scheduling  
Amazon Connect 99.99% 
Amazon Chime SDK  
Amazon Chime 99.9% 
Alexa for Business 99.9% 

Cloud ERP

產品可用性註解
GROW with SAP on AWS  

Cloud Financial Management

產品可用性註解
Savings Plans n/a
Reserved Instance (RI) Reporting  
AWS Cost Explorer 99.9% 
AWS Cost and Usage Report n/a
AWS Budgets 99.9% 

Compute

產品可用性註解
VMware Cloud on AWS 99.99%99.99%: SDDC Infra Multi-AZ
99.9%: SDDC Infra Single-AZ
99.9%: SDDC Management
99.9%: VMware Site Recovery Mgmt
Local Zones now generally available in Buenos Aires, Copenhagen, Helsinki and Muscat  
AWS Local Zones  
EC2 Image Builder  
AWS Wavelength Unknown
AWS Trainium2  
AWS Snow Family n/a
AWS SimSpace Weaver  
AWS Serverless Application Repository Unknown
AWS Outposts 1U and 2U  
AWS Outposts Unknown
AWS Lambda SnapStart  
AWS Lambda 99.95% 
AWS Fargate 99.99% 
AWS Elastic Beanstalk Unknown
AWS Compute Optimizer n/a
AWS Batch Unknown
AWS Auto Scaling Unknown
AWS App Runner  
Amazon Elastic Container Service (ECS) 99.99% 
Amazon Elastic Kubernetes Service (EKS) 99.95% 
Amazon Lightsail 99.99% 
Amazon EC2 Trn1 Instances (Preview)  
Amazon EC2 M1 Mac Instances (Preview)  
Amazon EC2 Inf2 Instances (Preview)  
Amazon EC2 C7gn Instances (Preview)  
Amazon EC2 C7g Instances & Graviton3 (Preview)  
Amazon EKS Hybrid Nodes  
Amazon EKS Auto Mode  
Amazon EC2 X2iezn Instances (Coming Soon)  
Amazon EC2 X2idn/X2iedn Instances (Coming Soon)  
Amazon EC2 Trn1 Instances  
Amazon EC2 Spot Instances  
Amazon EC2 R8g Instances (Preview)  
Amazon EC2 M6a Instances  
Amazon EC2 M1 Mac Instances  
Amazon EC2 Inf2 Instances  
Amazon EC2 Im4gn/Is4gen Instances  
Amazon EC2 I4i Instances (Coming Soon)  
Amazon EC2 Hpc7g Instances (Coming Soon)  
Amazon EC2 Hpc6id instances  
Amazon EC2 G5g Instances  
Amazon EC2 C7gn Instances  
Amazon EC2 C7g Instances & Graviton3  
Amazon EC2 Auto Scaling Unknown
Amazon EC2 99.99% 

Containers

產品可用性註解
Red Hat OpenShift Service on AWS Unknown
AWS Marketplace for Containers Anywhere  
AWS Fargate 99.99% 
AWS Copilot Unknown
AWS App2Container n/a
Amazon Elastic Kubernetes Service (EKS) 99.95% 
Amazon Elastic Container Service (ECS) 99.99% 
Amazon Elastic Container Registry (ECR)  

Database

產品可用性註解
AWS DMS Schema Conversion  
Amazon RDS for MySQL zero-ETL integration with Amazon Redshift  
Amazon RDS for MySQL zero-ETL integration with Amazon Redshift (Preview)  
Amazon RDS for Db2  
Amazon Neptune Analytics  
Amazon MemoryDB Multi-Region  
Amazon ElastiCache Serverless  
Amazon Aurora PostgreSQL zero-ETL integration with Amazon Redshift  
Amazon DynamoDB zero-ETL integration with Amazon OpenSearch Service  
Amazon DynamoDB zero-ETL integration with Amazon Redshift (Preview)  
Amazon Aurora PostgreSQL zero-ETL integration with Amazon Redshift (Preview)  
Amazon Aurora Limitless Database  
Amazon Aurora DSQL  

Databases

產品可用性註解
Amazon RDS on VMware Unknown
Amazon Timestream 99.99% 
Amazon Redshift 99.9% 
Amazon RDS Custom for SQL Server  
Amazon RDS 99.95% 
Amazon Neptune 99.9% 
Amazon MemoryDB for Redis  
Amazon Keyspaces (for Apache Cassandra) 99.99% 
Amazon ElastiCache 99.9% 
Amazon Aurora zero-ETL integration with Amazon Redshift (Preview)  
Amazon DynamoDB 99.999%99.999% if the Global Tables SLA applies, or
99.99% if the Standard SLA applies.
Amazon DocumentDB 99.9% 
Amazon Aurora MySQL zero-ETL integration with Amazon Redshift  
Amazon Aurora 99.99% 

End-User Computing (EUC)

產品可用性註解
Amazon WorkSpaces 99.9% 
Amazon WorkLink 99.9% 
Amazon AppStream 2.0 99.9% 

Developer Tools

產品可用性註解
AWS X-Ray 99.9% 
AWS Tools and SDKs n/a
AWS Fault Injection Simulator n/a
AWS Fault Injection Service  
AWS Command Line Interface (CLI)  
AWS CodeStar Unknown
AWS CodePipeline 99.9% 
AWS CodeDeploy 99.9% 
AWS CodeCommit 99.9% 
AWS CodeBuild 99.9% 
AWS CodeArtifact 99.9% 
AWS CloudShell n/a
AWS Cloud9 Unknown
AWS Cloud Development Kit (CDK) n/a
AWS Cloud Control API  
Amazon CodeCatalyst (Preview)  
Amazon Corretto n/a
Amazon CodeCatalyst  

End User Computing

產品可用性註解
Amazon WorkLink 99.9% 
Amazon WorkSpaces 99.9% 
Amazon WorkSpaces Thin Client  
Amazon WorkSpaces Family  
Amazon AppStream 2.0 99.9% 

Front-End Web & Mobile

產品可用性註解
AWS Device Farm 99.9% 
Amazon AppSync 99.95% 
AWS Amplify Studio (Preview)  
AWS Amplify 99.95% 
Amazon Simple Email Service (SES) 99.9% 
Amazon Pinpoint 99.9% 
Amazon Location Service  
Amazon API Gateway 99.95% 

Game Tech

產品可用性註解
Open 3D Engine (O3DE)  
Amazon Lumberyard Unknown
Amazon GameLift 99.9% 

Generative AI

產品可用性註解
Amazon Q Developer Code Reviewer  
Amazon Q Developer Code Comprehension  
Amazon Q Code Transformation (Preview)  
Amazon Q Business index  
Amazon Q  
Amazon Nova  
Amazon Bedrock Agents  

Internet of Things

產品可用性註解
AWS IoT Things Graph 99.9% 
AWS Partner Device Catalog n/a
AWS IoT ExpressLink (Preview)  
AWS IoT TwinMaker  
AWS IoT SiteWise 99.9% 
AWS IoT RoboRunner  
AWS IoT Greengrass  
AWS IoT FleetWise  
AWS IoT ExpressLink  
AWS IoT Events 99.9% 
AWS IoT EduKit  
AWS IoT Device Management 99.9% 
AWS IoT Device Defender 99.9% 
AWS IoT Core 99.9% 
AWS IoT Button n/a
AWS IoT Analytics 99.9% 
AWS IoT 1-Click 99.9% 
FreeRTOS n/a

Machine Learning

產品可用性註解
The next generation of Amazon SageMaker  
TensorFlow on AWS n/a
PyTorch on AWS n/a
ML Governance with Amazon SageMaker (Preview)  
AWS Panorama  
Amazon Inferentia n/a
AWS HealthScribe  
AWS DeepRacer n/a
AWS DeepLens n/a
AWS DeepComposer n/a
AWS Deep Learning Containers n/a
AWS Deep Learning AMIs n/a
AWS App Studio  
Apache MXNet on AWS n/a
Amazon Translate 99.9% 
Amazon Transcribe 99.9% 
Amazon Textract 99.9% 
Amazon SageMaker Training Compiler  
Amazon SageMaker Studio Lab  
Amazon SageMaker Studio  
Amazon SageMaker now supports geospatial ML (Preview)  
Amazon SageMaker HyperPod task governance  
Amazon SageMaker HyperPod recipes  
Amazon SageMaker HyperPod flexible training plans  
Amazon SageMaker HyperPod  
Amazon SageMaker Ground Truth Plus  
Amazon SageMaker Ground Truth n/a
Amazon SageMaker Canvas  
SageMaker AI  
Amazon SageMaker 99.95%99.95%: Online Inference
99.9%: Batch Transform
Amazon Rekognition 99.9% 
Amazon Omics  
Amazon Polly 99.9% 
Amazon Lex Automated Chatbot Designer (Preview)  
Amazon Personalize 99.9% 
AWS HealthOmics  
Amazon Monitron Unknown
Amazon Lookout for Vision Unknown
Amazon Lookout for Metrics Unknown
Amazon Lookout for Equipment  
Amazon Lex Automated Chatbot Designer  
Amazon Lex 99.9% 
Amazon Kendra 99.9% 
Amazon HealthLake  
Amazon Fraud Detector 99.9% 
Amazon Forecast 99.95% 
Amazon Elastic Inference 99.99% 
Amazon DevOps Guru for RDS  
Amazon DevOps Guru Unknown
Amazon Comprehend 99.9% 
Amazon CodeWhisperer  
Amazon CodeGuru Unknown
Amazon Bedrock  
Amazon Augmented AI Unknown

Management & Governance

產品可用性註解
Investigate operational issues with Amazon Q Developer  
AWS User Notifications  
AWS Trusted Advisor n/a
AWS Systems Manager 99.9% 
AWS Service Management Connector  
AWS Service Catalog 99.9% 
AWS Resilience Hub  
AWS Proton  
AWS Personal Health Dashboard n/a
AWS Organizations n/a
AWS OpsWorks 99.9% 
AWS Management Console n/a
AWS Managed Services n/a
AWS License Manager n/a
AWS Launch Wizard  
AWS Health  
AWS Distro for OpenTelemetry  
AWS Control Tower Data Residency Guardrails  
AWS Control Tower Unknown
AWS Management Console Mobile Application  
AWS Config 99.9% 
AWS CloudTrail 99.9% 
AWS CloudFormation Unknown
AWS Chatbot Unknown
Amazon Managed Service for Prometheus Unknown
Amazon Managed Grafana  
Amazon CloudWatch Internet Monitor (Preview)  
Amazon CloudWatch Internet Monitor  
Amazon CloudWatch 99.9% 

Marketplace

產品可用性註解
Buy with AWS  

Media Services

產品可用性註解
AWS Elemental MediaTailor 99.9% 
AWS Elemental MediaStore 99.9% 
AWS Elemental MediaPackage 99.9% 
AWS Elemental MediaLive 99.9% 
AWS Elemental MediaConvert 99.9% 
AWS Elemental MediaConnect 99.9% 
AWS Elemental Appliances & Software n/a
AWS Deadline Cloud  
AWS Nimble Studio  
Amazon Kinesis Video Streams 99.9% 
Amazon Interactive Video Service 99.9% 
Amazon Elastic Transcoder 99.9% 

Migration

產品可用性註解
CloudEndure Migration Unknown
Migration Evaluator (formerly TSO Logic) n/a
AWS Application Migration Service (MGN)  
AWS Transfer Family Unknown
AWS Server Migration Service (SMS)  
AWS Snow Family n/a
AWS Migration Hub n/a
AWS Mainframe Modernization  
AWS DataSync Unknown
AWS Database Migration Service (DMS)  
AWS Application Discovery Service Unknown

Networking & Content Delivery

產品可用性註解
Elastic Load Balancing (ELB)  
AWS Verified Access (Preview)  
AWS VPN 99.95%99.9%: AWS Client VPN
99.95%: AWS Site-to-Site VPN
AWS Verified Access  
AWS Transit Gateway 99.95% 
AWS PrivateLink 99.9% 
AWS Private 5G  
AWS Global Accelerator 99.99% 
AWS Direct Connect 99.99%Two Uptime Targets: 99.99%, 99.9%
AWS Cloud WAN (Preview)  
AWS Data Transfer Terminal  
AWS Cloud WAN  
AWS Cloud Map 99.9% 
Amazon VPC Lattice (Preview)  
AWS App Mesh Unknown
Amazon VPC Lattice  
Amazon VPC 99.9%99.9%: VPC NAT Gateway
Amazon Route 53 100%💯
Amazon CloudFront 99.9% 
Access to VPC resources over AWS PrivateLink and VPC Lattice  

None Category Yet

產品可用性註解
AWS Supply Chain Sustainability (coming soon)  

Quantum Technologies

產品可用性註解
Amazon Braket 99.9% 

Robotics

產品可用性註解
AWS RoboMaker 99.9% 

Satellite

產品可用性註解
AWS Ground Station 99.9% 

Security, Identity & Compliance

產品可用性註解
AWS Security Incident Response  

Security, Identity, & Compliance

產品可用性註解
GuardDuty ECS Runtime Monitoring  
AWS WAF 99.95% 
AWS Single Sign-On (SSO)  
AWS Shield Unknown
AWS Security Hub 99.9% 
AWS Secrets Manager 99.9% 
AWS Resource Access Manager Unknown
AWS Network Firewall 99.99% 
AWS Key Management Service (KMS)  
AWS Identity and Access Management  
AWS IAM Identity Center  
AWS Firewall Manager 99.9% 
AWS Directory Service 99.9% 
AWS CloudHSM 99.95% 
AWS Certificate Manager 99.9%99.9%: Private Certificate Authority
AWS Audit Manager Unknown
AWS Artifact Unknown
Amazon Verified Permissions (Preview)  
Amazon Security Lake (Preview)  
Amazon Verified Permissions  
Amazon Security Lake  
Amazon Macie 99.9% 
Amazon Inspector 99.9% 
Amazon GuardDuty 99.9% 
Amazon Detective 99.9% 
Amazon Cognito 99.9% 

Serverless

產品可用性註解
AWS Application Composer (Preview)  
AWS Application Composer  

Storage

產品可用性註解
Storage Browser for Amazon S3  
CloudEndure Disaster Recovery Unknown
AWS Elastic Disaster Recovery (DRS)  
AWS Storage Gateway Unknown
AWS Snow Family n/a
AWS Backup support for Amazon S3 (Preview)  
AWS Backup support for VMware workloads  
AWS Backup support for Amazon S3  
AWS Backup 99.9% 
Amazon S3 Tables  
Amazon S3 Metadata  
Amazon S3 Glacier Instant Retrieval  
Amazon S3 Express One Zone  
Amazon Simple Storage Service (S3) 99.9%99.0%: S3 Intelligent-Tiering, S3 Standard-Infrequent Access, and S3 One Zone-Infrequent Access
99.9%: others
Amazon S3 Glacier 99.9% 
Amazon FSx Intelligent-Tiering for FSx for OpenZFS  
Amazon FSx for Windows File Server 99.9% 
Amazon FSx for OpenZFS  
Amazon FSx for NetApp ONTAP scale-out file systems  
Amazon FSx for Lustre 99.9% 
Amazon FSx  
Amazon Elastic File System (EFS) 99.99% 
Amazon Elastic Block Store (EBS) 99.99% 
Amazon EFS Archive  
Amazon EBS Snapshots Archive  

最後更新: December 15, 2025